Terms & Conditions

Welcome to Postcard from Florida. By subscribing to our Mail Club or using our website, you agree to the following terms and conditions.

Last Updated July 2026

The Subscription Service

Postcard from Florida provides a physical subscription service. Every month, members receive physical mail containing a curated art print in the form of a 5×7 postcard (suitable for displaying or sending through the USPS, a custom vinyl sticker, and a “Field Note” which is a narrative about the Florida location of the month, the creative experience of the artist, historical information and musings of the artist about the reference gathering visit.

Billing and Automatic Renewal

By signing up for a Monthly subscription tier, you authorize Postcard From Florida to charge your payment method on file via our payment processor, Stripe.

• Monthly Memberships: Billed automatically every month on the anniversary of your signup date until cancelled through the CUSTOMER PORTAL.

By purchasing an Annual Membership, you will authorize Postcard From Florida to charge your payment method via our payment processor, Stripe.

• Annual Memberships: Billed once at time of purchase. After the 12 monthly mailings are complete, the membership will renew.

Cancellation Policy

You can cancel your Monthly subscription at any time. To cancel, please use the CUSTOMER PORTAL. You must cancel within 48 hours before your next billing renewal date. Upon cancellation, you will continue to receive any remaining mail cycles you have already paid for, and no further charges will be processed.

Shipping and Fulfillment Timeline

Because our items are printed locally and packed by hand with artisanal quality, we operate on a specific production and shipping schedule.

• Launch Timeline: The first official packages will begin shipping out in the first week of August 2026.
• Monthly Shipping Schedule: Subsequent packages ship the first week of every calendar month.
• Delivery Liability: Please ensure your shipping address is accurate at checkout. Postcard From Florida is not responsible for mail delivery failures resulting from incorrect addresses provided by the customer. You can update your shipping information at any time through the CUSTOMER PORTAL.

Refunds and Returns

Due to the custom and tangible nature of physical art prints and curated items, all subscription payments are final. We do not accept returns or issue refunds for packages already sent. If an item arrives severely damaged by the postal system, please contact us at compass@postcardfromflorida within 14 days of receipt with a photo of the damage, and we will happily send a replacement package.

Independent Artistic Interpretations

All artwork and stories shared represent an independent, personal celebration of Florida’s history and culture. They are creative, artistic interpretations and are not officially affiliated with, endorsed by, or connected to any specific landmark, property owner, municipality, or governing body.

Customer Support Contact

For questions regarding billing, cancellations, shipping, or support, please read our FAQ page here: FAQ. After reading the FAQ page and you still have questions, please reach out via email at compass@postcardfromflorida.com